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BMW Roadside Assistance | Intelligent Emergency Call

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The BMW Roadside Assistance gives you help and advice 24 hours a day. Now let us see what the offers are given by the BMW Roadside Assistance. It was implemented during the last 10 years. The helpful services are as follows; lockout services, tire changes, delivery of operating fluids and fuel and the battery jump starts. When the BMW car is being disabled due to an accident, hazard damage or mechanical issue the BMW Roadside Assistance will take the necessary actions and will give you the help by the nearest authorized centre of BMW. If you are an owner of a new BMW, you will have definitely seen the SOS button at the top of the rearview. At first, you might have wondered what it does. With the time you will learn the importance of it. So here we will provide you with the exact detail about the SOS button.

What happens when you press the SOS button?

When you press the SOS button, the location of the BMW and all the details of the car are transmitted to the BMW Response Assist Centre. Then a specialist will speak to you and will link you to the Intelligent Emergency Call. Moreover emergency directions will also be provided. This feature makes sure that the passengers are safe on the road. And it tries to protect you from every danger as much as possible. This service is integrated into the car’s audio system and the communication. Therefore it works with the conjunction of the GPS system or the navigation system.

The service of the BMW Emergency Service is available in the first 4 years since the original service with no any mileage restrictions. It is also available for the certified owners of BMW, and they have 6 years. The service is provided to you every day.  The advanced systems of this system gives the driver telematics technology, which is supported by warning messages and vehicle data. In addition to that, you can get this help through your phone.  All these are done to make sure the driver is safe.

Furthermore, the BMW Emergency Call helps you in other ways too, imagine if the airbag deployed. It will directly contact you to the BMW call centre and trained professionals will contact you. The very same connection will also transfer the position of the car to nearest metre with data relevant to the rescue team such as the number of passengers, risk of injury, colour and model of the vehicle. At the same time, BMW emergency calls can be triggered manually, if you need to ask the assistance for the road users.

How do I use the BMW Roadside Assistance?

To use the BMW Emergency Call, first you have to open the cover flap. Then you have to hold and press the SOS button until a green light is illuminated brightly. In case of emergency situations, you do not have to press. It will automatically turn into a green colour.

There are 2 methods to use this Emergency Service. The first one is you can press the SOS button or else you can access the BMW Connected Drive app or choose the BMW Roadside Assistance from the iDrive menu. There is also an additional subscription that has a theft recovery. This will track where your car is. The devices have a minor version so you can place them anywhere. So by reading this, we hope that you got a clear idea about the BMW Emergency Call and SOS button. As always, the service will be available to you 24 hours. Good Luck!

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